Services

Global Telecom Testing Services

Our testing services ensure that phone numbers are validated as working numbers, and mobile apps functionality and usability are verified worldwide.
85% of customers are dissatisfied with their telecom experience...
92% of all customer interactions occur via phone. (Garter Survey)

GTT's testing ensures the integrity and reliability of worldwide telecom services, enhances accuracy, customer satisfaction, and retention.
Global Telecom Testing's 2015 Pass/Fail Report of Worldwide Telephone Numbers showed that more than 27% of worldwide telephone numbers and IVR platforms tested are non-operational upon delivery to global businesses.
Global companies are losing clients and compromising service because their worldwide telephone numbers, IVR platforms, mobile apps & games, and global roaming services are flawed. Customers are encountering issues when attempting to contact customer support, purchase services, products, make reservations, and/or use mobile apps & games.
The time and money spent to fix faulty telecom services is costly and frustrating, but more importantly, negatively impacts how your company is perceived in the marketplace.

We offer a wide range of testing solutions to help you protect your business' lifelines:

Expedited (ASAP) Testing

New Number Provisioning Testing

Post Delivery Testing

Live Co-Op Testing with In-Country Carrier Partners

IVR Platform Testing

Wi-Fi Hotspot Testing

SMS Testing

Global Roaming Testing

Open up In-Country Service Tickets Directly with Local Carrier Partners

Low Volume Number Testing to Prevent Carrier Repossession

Latency Testing

Load and Congestion Testing

Multiple Network Testing

Mobile App & Game Testing (utilizing Different Handsets & Networks)

Market Research

Data Collection