International Phone Number Testing Services

Trusted By Leading Carriers, OTT Apps, and Global Enterprises

Telecom operations only succeed when every number works the way it should. Customers dialing toll-free numbers, international DID numbers, or UIFNs expect fast connections, clear audio, and accurate call routing. If any step fails, the experience breaks down. Reliable phone number testing services are for businesses that rely on both international and local communication.

Accurate In-Country Testing for Global Phone Numbers

When testing international phone numbers and telecom platforms worldwide, it’s critical to ensure your services work exactly as customers experience them locally. From international toll-free numbers (ITFS) and UIFN to DiD and local geographic numbers, even small issues can lead to failed calls, poor audio quality, or lost customers.

Global Telecom Testing (GTT) provides international phone number testing services performed by real, in-country testers using live networks. Our testing accurately simulates real-world user conditions to identify call failures, sound quality issues, latency, IVR errors, and carrier-related problems-before they impact your customers.

Phone Number Testing for US & International Numbers

A phone call still ranks as the most direct way for a customer to reach a business. Dropped calls, distorted audio, or incorrect dialing codes can frustrate customers and damage a brand’s reputation. Regular phone number testing safeguards against these issues and verifies that lines operate effectively in real-world conditions.

Live testing replicates the experience of actual callers, providing actionable insights into call quality, routing accuracy, and local performance. Adding automated options allows businesses to scale testing across hundreds or thousands of US and international test phone numbers. This will give confidence that all lines are fully functional and accessible for every customer, regardless of location.

What Is International Phone Number Testing?

International phone number testing verifies that your global phone numbers are fully functional, reachable, and performing correctly in each destination country.

Unlike automated or simulated tests, GTT conducts live in-country test calls, which are the most reliable benchmarking method because they:

  • Replicate real customer dialing behavior
  • Detect carrier routing and termination issues
  • Measure call quality, latency, and IVR performance
  • Identify geographic or network-specific failures

This approach ensures your worldwide numbers work exactly as intended-locally.

Comprehensive Phone Number Testing Capabilities

Beyond standard testing, we provide advanced services to diagnose persistent issues:

New Number Provisioning Testing
Before launching new international numbers, we verify that they are fully operational and delivering consistent results in-country.
Post-Delivery Testing
Validate ongoing performance after numbers are live and quickly troubleshoot issues reported by customers or internal teams.
Live Co-Op Testing (Call Traps)
For persistent or complex issues, we coordinate real-time testing between GTT testers, your NOC, and local carriers to isolate and resolve problems efficiently.
In-Country Service Ticket Support
If a test call fails, our local testers can open service tickets directly with local carriers, accelerating resolution and improving accuracy.

Low-Volume Number Repossession Testing

Some carriers enforce minimum voice traffic thresholds without notice. Our testers place calls to ensure your numbers remain active and compliant.

Load & Congestion Testing

Multiple testers place simultaneous calls to verify that your numbers can handle real-world call volume and peak usage.

Fax & Legacy Testing
We test fax numbers to ensure compliance with regulatory and industry requirements where fax remains mandatory.
Call Latency & Audio Delay Testing
We measure latency and audio delay to ensure conversations feel natural and responsive for customers.

Services & Features

  • International phone number testing (ITFS, UIFN, DiD, geographic)
  • Live in-country testing by local testers
  • New number provisioning validation
  • Post-delivery and troubleshooting testing
  • Live co-op testing (call traps)
  • Load, congestion, and latency testing
  • Caller ID, echo, and audio quality testing
  • Fax number testing
  • CDR reporting and carrier escalation support

Key Features

  • Real-world testing on local landline and mobile networks
  • Testers across multiple regions within each country
  • Accurate simulation of customer dialing behavior
  • Detection of QoS, routing, and termination issues
  • Scalable testing plans with transparent pricing
  • 24/7 coordination and global coverage

How GTT’s Phone Number Testing Works

Live In-Country Test Calls

Local testers place real calls using landline and mobile networks, handsets, and operating systems commonly used in each country.

Live In-Country Test Calls
Local testers place real calls using landline and mobile networks, handsets, and operating systems commonly used in each country.

01

Real-World Condition Validation

Testing includes real variables such as:

  • Geographic restrictions
  • Local carrier limitations
  • Incorrect or incomplete dialing codes
  • Network congestion and routing behavior

Performance & Functionality Verification
We confirm that:

  • Calls complete successfully
  • Audio quality meets expectations
  • IVRs, prompts, DTMF, and menus function properly
  • Language and dialect are correct
  • Caller ID displays accurately
  • Echo and latency remain within acceptable thresholds

02

Performance & Functionality Verification

We confirm that:

  • Calls complete successfully
  • Audio quality meets expectations
  • IVRs, prompts, DTMF, and menus function properly
  • Language and dialect are correct
  • Caller ID displays accurately
  • Echo and latency remain within acceptable thresholds

Real-World Condition Validation
Testing includes real variables such as:

  • Geographic restrictions
  • Local carrier limitations
  • Incorrect or incomplete dialing codes
  • Network congestion and routing behavior

03

Reporting & Carrier Escalation

Detailed Call Detail Records (CDRs) are generated for every test call and can be used as:

  • Proof of completed testing
  • Documentation for internal teams
  • Evidence to open service tickets with carriers

Reporting & Carrier Escalation
Detailed Call Detail Records (CDRs) are generated for every test call and can be used as:

  • Proof of completed testing
  • Documentation for internal teams
  • Evidence to open service tickets with carriers

04

Flexible & Scalable Testing Plans

Contracted Customers
  • 12-month SLA

  • Access to all testing services

  • Monthly billing

  • No minimum testing volumes

  • Pay only for services used

Pre-Paid Customers
  • Full access to all testing options

  • Services paid in advance

  • Ideal for project-based or intermittent testing

Economy Testing
  • Flat rate per number

  • Two test calls per number

  • Conducted on designated testing days

Hourly Testing
  • Charged per hour, per country, per tester

  • Ideal for co-op testing, congestion testing, and large test volumes

Expedite / ASAP Testing
  • Turnaround time of 18 hours or less

  • Ideal for urgent troubleshooting and outages

Contracted Customers
  • 12-month SLA

  • Access to all testing services

  • Monthly billing

  • No minimum testing volumes

  • Pay only for services used

Pre-Paid Customers
  • Full access to all testing options

  • Services paid in advance

  • Ideal for project-based or intermittent testing

Economy Testing
  • Flat rate per number

  • Two test calls per number

  • Conducted on designated testing days

Hourly Testing
  • Charged per hour, per country, per tester

  • Ideal for co-op testing, congestion testing, and large test volumes

Expedite / ASAP Testing
  • Turnaround time of 18 hours or less

  • Ideal for urgent troubleshooting and outages

Why Choose GTT for International Phone Number Testing?

We’ve helped global brands optimize their phone operations in some of the most remote and complex telecom environments worldwide. Our testing frequently uncovers:

  • Hidden carrier issues
  • Cost-saving opportunities
  • Errors that have gone undetected for months

With GTT, you gain clarity, reliability, and confidence in your global phone infrastructure. Start today with a complimentary trial test or request a tailored plan for your business. Your numbers deserve the same attention to detail that your customers give every call.

If you’d like to get started or sign up for a complimentary trial test, contact us today!

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A Message from Our CEO:

The Future of Reliable Global Telecom Testing

Learn how our unique in-country live testing provides unparalleled accuracy and reliability.

Testimonials & Client Success Stories

Discover how we’ve helped global enterprises solve their toughest telecom challenges.

Annual Inventory Testing

Telecom Equipment Hosting

0 %

savings on hosting fees by using GTT’s local staff and on-site equipment instead of data centers.

  • Our local staff offers 24/7 troubleshooting; Data Centers don’t.
  • Our local staff purchases local SIMs for customers. Data Centers don’t.
  • Our local staff’s equipment uptime translates to 46% higher monthly revenue per site vs Data Centers.

eSIM with Global Useage

0 %

savings on eSIM costs, activation, and subscriptions compared to other vendors.

  • No other esim vendors offer GTT’s esim footprint (200 countries).
  • Small batch eSIM orders ensure the longevity of use.
  • Local service on eSIMs with global useage.

Regular Phone Number Testingg

0 %

of outstanding issues resolved within just 1–2 months through weekly and monthly number testing.

  • Testing regularly identifies any current issues to be able to troubleshoot and correct.
  • It also identifies any outages or issues in a timely manner.
  • Assists in keeping usage minimums, so that numbers are not repossessed.

Annual Inventory Testing

0 %

of phone numbers in company inventories are non-operational on average.

  • Testing identifies repossessed, incorrect, and inactive numbers.
  • Non-operational numbers can be located and corrected.
  • Incorrect, absent, and error filled IVR messages can be noted and corrected.

Trusted Worldwide by the Telecom Industry

Service Telecome Image

Serving the telecom industry for

20+ years

Over 900 in-country testers in

200+ countries

Test your Phone Numbers with the Pros

Optimize the performance of your global phone capabilities and save money on unnecessary costs from your network carriers.

See How We Can Help You

Frequently Asked Questions

Phone number testing verifies that international and toll-free numbers connect correctly to their intended destination. It checks formatting, reachability, and routing protocols to confirm calls are properly directed.

GTT’s phone number testing services simulate real-world usage across multiple networks and regions. Tests cover inbound and outbound calls, verifying that numbers reach the correct endpoints without interruptions. Toll-free number testing evaluates dedicated service numbers, while mobile phone test numbers check connectivity and quality across cellular networks.

This comprehensive approach identifies misrouted calls, network issues, or configuration errors before numbers are deployed. It helps companies maintain accurate and reliable communication for both customers and internal operations.

We test phone number formatting, reachability, and numbering plans by validating numbers across multiple countries and regions. This confirms that each number complies with international formats and local dialing conventions, helping maintain accurate call routing and accessibility.

Our test phone numbers cover global regions to support both toll-free number testing and mobile phone services. We perform in-country testing to verify that numbers connect correctly and remain operational across different networks.

During this process, we identify misconfigurations, unreachable numbers, and routing issues. This comprehensive testing approach helps businesses prevent call failures, improve customer experience, and maintain reliable communication for both internal operations and client-facing services.

Phone number testing is vital to make sure calls are correctly routed and reach the intended recipient. Misrouted or unreachable numbers can cause lost business, frustrated customers, and damaged reputation.

GTT’s phone number testing services simulate real-world call conditions across over 200 countries. Toll-free number testing evaluates dedicated service lines, while mobile phone test numbers verify routing on cellular networks. Tests detect misconfigurations, incorrect formatting, or network incompatibilities.

Phone number validation provides confidence that your business communications will work as intended, minimizing errors and supporting smooth, reliable customer interactions. Early detection of issues reduces downtime and improves overall operational efficiency.

Yes, we can detect latency issues that affect the quality and timing of calls, impacting overall customer experience.

Our phone number testing services use echo test phone number calls and real-time analysis to track latency, packet loss, and connection performance. This testing uncovers network bottlenecks, regional variances, and potential disruptions in call delivery.

With these insights, businesses can take corrective actions to reduce delays, enhance audio quality, and maintain consistent, timely communication. Accurate latency testing improves customer satisfaction, prevents service complaints, and supports high-quality global phone operations.

Yes, we can pinpoint whether latency originates from the carrier network or your internal system infrastructure. Understanding the source of delays allows businesses to address problems effectively and maintain smooth communication.

Using mobile phone test numbers and end-to-end live testing, our phone number testing services evaluate each stage of call routing. We track call setup, transmission, and receipt to distinguish between network and system issues.

This data helps recommend precise solutions, whether adjustments are needed on carrier networks or internal configurations. Identifying the cause of latency prevents recurring disruptions, supports fast and reliable calls, and improves overall user experience.